Who is responsible for your data
Cross & Crown Productions is the data controller for personal data collected through this website. That means we decide how and why your data is used.
What we collect and why
- Contact details (name, email) — to deliver your purchase, send receipts, and answer support requests. Legal basis: performance of a contract.
- Support messages — to help you with questions. Legal basis: legitimate interests.
- Usage and device data (pages visited, browser type, device identifiers, IP address) — to keep the site secure, prevent fraud, and improve it. Legal basis: legitimate interests.
- Newsletter preferences, if you sign up — to send updates about new music. Legal basis: consent, which you can withdraw at any time.
Payment card details are collected directly by Paddle, not by us.
Who we share data with
- Service providers that host and run the site and help with analytics and support.
- Paddle.com, our Merchant of Record, for selling our songs, processing payments, tax compliance, and invoicing.
- Professional advisers such as lawyers and accountants.
- Authorities where we are required to by law.
We never sell your personal data.
How long we keep it
We keep data only as long as needed for the purposes above or as required by law (for example, tax records). After that it is deleted or anonymised.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your data, to object to or restrict its use, and to withdraw consent. You can also complain to your local data protection authority. Contact us to make a request and we will respond within one month.
International transfers
Our providers may process data in other countries. Where that happens, we rely on appropriate safeguards such as standard contractual clauses.
Security
We use appropriate technical and organisational measures, including encryption in transit and access controls, to protect your data.
Cookies
We use essential cookies needed for the site and checkout to work. If we add analytics or marketing cookies, we will ask for your consent. You can manage cookies in your browser settings.
Contact
John Peterson, Manager, Cross & Crown Productions.
Email: crossandcrownband@gmail.com
Phone: (646) 535-5664